Interprofessional and Inter-Organisational Collaboration in the COVID-19 Vaccination Programme: Lessons From North...

Area of Science:

• Public Health
• Healthcare Management
• Collaborative Practice

Background:

• The COVID-19 pandemic necessitated rapid and large-scale public health interventions.
• Effective inter-organizational collaboration is crucial for successful vaccination programs.
• North Central London (NCL) implemented a significant COVID-19 vaccination program.

Purpose of the Study:

• To examine inter-organizational collaboration within the NCL COVID-19 vaccination program.
• To identify factors contributing to successful collaboration across professional and organizational boundaries.
• To provide insights for future public health efforts and pandemic preparedness.

Main Methods:

• An action research study was conducted between 2023 and 2024.
• Six cycles of mixed-methods qualitative research were employed.
• Data collection and analysis were guided by the Consolidated Criteria for Reporting Qualitative Studies (COREQ).

Main Results:

• Four key themes emerged illustrating effective inter-organizational collaboration.
• Collaboration occurred across professional, occupational, and organizational silos.
• New ways of working were developed and found to be satisfying for healthcare professionals.

Conclusions:

• The NCL COVID-19 vaccination program, involving 2.8 million vaccinations, exemplified successful inter-organizational collaboration.
• Collaboration involved science, health, and community sectors, including thousands of local residents and NHS professionals.
• Sustained inter-organizational collaboration has led to ongoing vaccination efforts and strengthened partnerships.
• The study created a public resource to commemorate collaborative efforts and share lessons learned.