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Managed care pharmacy is adapting to AI, new therapies, and policy changes. Experts predict increased AI use, data breaches, and policy shifts impacting the industry in the next five years.

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Area of Science:

  • Pharmacy and Pharmaceutical Sciences
  • Health Policy and Management
  • Health Informatics

Background:

  • Managed care pharmacy has been significantly influenced by the global pandemic, advancements in artificial intelligence (AI), Medicare drug price negotiation policies, and major therapeutic developments over the last five years.
  • Collective intelligence methods offer a framework for anticipating future practice developments, enabling organizations to strategically plan and adapt.

Purpose of the Study:

  • To identify and analyze emerging trends within managed care pharmacy practice.
  • To forecast potential future developments and their impact on managed care organizations over the next five years.

Main Methods:

  • A sequential mixed-method study involving a multidisciplinary advisory panel to develop a survey with five domains: information technology, therapeutics and diagnostics, payment models, pharmacy operations, and public policy.
  • Thematic analysis was used for qualitative data from advisory panel meetings, while descriptive and exploratory bivariate statistics analyzed quantitative survey results from 201 participants.
  • Respondent opinions on the likelihood of future events were assessed by comparing 'likely' and 'unlikely' responses.

Main Results:

  • The survey identified increased use of glucagon-like peptide-1 receptor agonists, a major data breach, numerous orphan drug approvals, and widespread AI application in prior authorization reviews as highly probable scenarios within five years.
  • Key issues anticipated to impact managed care organizations include federal and state policy changes, the rise of cell and gene therapies, AI's operational impact, and evolving payment models.
  • A total of 53 potential scenarios were evaluated by 201 survey respondents, yielding a response rate of 16.2%.

Conclusions:

  • The study highlights key emerging trends in managed care pharmacy, emphasizing the transformative potential of AI and specialty therapeutics.
  • These trends present both significant opportunities and challenges for managed care organizations, necessitating strategic planning.
  • Areas lacking consensus among experts underscore the need for careful consideration in strategic decision-making.