Experiences of south Asian key workers in COVID-19 lockdowns in the United Kingdom

This study aims to explore the experiences, challenges, and support given to South Asian Key Workers (food and necessary goods, Transport (delivery and taxi drivers,) working in the United Kingdom in times of the COVID-19 lockdowns between March 2020 to March 2021. The qualitative study aims to explore the experiences, challenges, and financial support given to South Asian Key Workers working in the United Kingdom in times of the COVID-19 lockdowns.

A phenomenological approach was used to explore the experiences of key workers during the COVID-19 lockdowns in the UK. Snowball sampling was used to contact participants, who were South Asian key workers working in food, necessary goods and transport during COVID-19 lockdown in United Kingdom. Semi-structured, in-depth face to face and telephonic interviews were conducted with study participants in February and March 2021. Inductive qualitative approach was used for data analysis, and data analysis was done parallel with data collection.

Researcher interviewed 17 key workers. During the data analysis four theme categories emerged: 1) Precarious working conditions, 2) Coping with stress and fear, 3) Sustainability pressures, and 4) Insufficient support. Overall, the results show that the many participants had been working in close interaction with co-workers, customers and clients, poor protective measures to prevent catching infection, excessive workload, received limited support from employer, no access to furlough pay, restriction based on immigration status and limited economic support. Instead, they had to use self-devised strategies to cope with the increased workload, economic burdens and protection from infection.

The precarious working conditions exhausted participants physically and economically. They were holding a lot of grievances and hurt inside due to long existing inequalities in the society, where many highly educated and skilled individuals were unable to get stable and secure employments, despite the health vulnerabilities, South Asian key workers worked through the Covid-19 lockdowns to overcome difficulties stem from precarious work. Although currently coping with increased debts, economic burdens and long COVID symptoms, comprehensive job security and entitlement to secure contracts with provisions to sick leaves and pays should be made available to address economic vulnerabilities of south Asian key workers.