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How changes in GPs' ways of working have affected community nurses: a qualitative study
Louisa Polak1, Kristian Pollock2, Stephen Barclay3
1Department of Public Health and Primary Care, University of Cambridge, Cambridge. lp542@medschl.cam.ac.uk.
Community nurses experienced challenges in palliative care due to remote working and diversified teams, impacting collaboration and support. Policymakers must consider these broader effects on the healthcare ecosystem.
Area of Science:
- Primary Care Medicine
- Nursing Studies
- Palliative Care Research
Background:
- Investigates the impact of primary care changes, including remote working and team diversification (physician associates, paramedics), on community nurses.
- Highlights a gap in understanding how these shifts affect community nurses' delivery of patient care.
Purpose of the Study:
- To explore community nurses' experiences with delivering palliative care.
- Examines the influence of general practitioners' (GPs) evolving work practices on community nursing.
Main Methods:
- Qualitative study utilizing focus groups conducted via Zoom with community nurses in the UK.
- Thematic analysis using constant comparison was applied to the collected data.
Main Results:
- Community nurses reported role expansion in palliative care, experiencing both satisfaction and dissatisfaction.
- Dissatisfaction stemmed from remote communication hindering GP collaboration and increased workload due to perceived inadequate remote GP care.
- Workforce diversification led to concerns about lacking essential 'GP back-up' when home visits were delegated.
Conclusions:
- Changes in GP working methods impact community nurses, affecting collaboration and support structures.
- Policymakers and commissioners need to assess the wider consequences of primary care changes on the entire healthcare ecosystem, not just internal team dynamics.
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