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Updated: May 30, 2025

Oral Health Assessment by Lay Personnel for Older Adults
Published on: February 2, 2020
Key informants' views on the benefits, planning and implementation of workplace oral health promotion programme
Noor Nazahiah Bakri1,2, W M Thomson2, Jonathan M Broadbent2
1Centre of Population Oral Health and Clinical Prevention Studies, Faculty of Dentistry, Sungai Buloh Campus, Universiti Teknologi MARA, Selangor, Malaysia.
Abstract:
This study aimed to explore key informants' views on the potential benefits of workplace oral health promotion (WOHP) among the aged care workforce and identified factors associated with the planning and implementation of such activities. The study interviewed members of key organizations associated with the aged care workforce, including oral health and health professionals, government and non-governmental organizations, aged care providers, unions and other worker support organizations in semi-structured interviews. Interviews were audio-recorded, transcribed verbatim and analysed thematically. Fourteen (of 17 invited) key informants participated. Promoting oral health among those working in the aged care sector is perceived to have advantages for staff oral health and psychological and mental well-being, and potentially has a 'flow-on effect' on the organization's productivity, operation and human and financial resources. Six factors that can act as facilitators or barriers to WOHP planning and implementation were identified: (i) organization structure, needs, priorities, and higher management contribution; (ii) resources (funding, facilities, human and time capacity); (iii) collaborators; (iv) individual or target audience; (v) communication; and (vi) sustainability of the programme. The study concluded that WOHP in the aged care sector is possible and likely has benefits for staff and the organizations involved. Consideration should be given to identifying and addressing the factors that influence the development and implementation of WOHP programmes. Good organization, support of management, availability of funding, support from collaborators and consideration of individual needs are needed to have a successful, sustainable WOHP programme that meets the needs of the aged care workforce.
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