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Digital Visits at Intensive Care Units Post-COVID-19: A Mixed-Methods Implementation Evaluation Study.

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PubMed
Summary

Digital video technology for intensive care unit (ICU) visits was evaluated post-COVID-19. While users found it beneficial for patient-relative-nurse relationships, low nurse adoption and the need for updated implementation were noted.

Keywords:
Digital hospital visitsIntensive care unitMixed methodsPost–COVID-19RelativesTelehealth

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Area of Science:

  • Healthcare Technology
  • Intensive Care Medicine
  • Digital Health

Background:

  • COVID-19 pandemic necessitated visiting restrictions in intensive care units (ICUs).
  • Digital video technology was developed to facilitate remote patient-family communication during these restrictions.

Purpose of the Study:

  • To evaluate the post-COVID-19 utilization of digital visit technology in ICUs.
  • To examine nurses' adoption of the technology and managerial perspectives on its implementation.

Main Methods:

  • An explanatory sequential mixed-methods study was conducted across four ICUs.
  • Quantitative data were analyzed using inferential statistics.
  • Qualitative data were explored through content analysis.

Main Results:

  • A significant proportion of nurses (52.9%) had not utilized the digital visit technology.
  • Nurses who used the technology reported positive impacts on the patient-relative-nurse relationship.
  • Reimplementation is needed to align the technology with the current post-COVID-19 setting.

Conclusions:

  • Digital visit technology holds potential for enhancing communication in ICUs.
  • Barriers to nurse adoption and the need for updated implementation strategies require attention.
  • Further integration efforts are necessary to maximize the benefits of digital visits in ICUs.