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Digital Visits at Intensive Care Units Post-COVID-19: A Mixed-Methods Implementation Evaluation Study
Linea Høyer1, Anna Holm, Pia Dreyer
1Author Affiliations: Digitalization and IT, Central Denmark Region (Høyer) and Intensive Care Unit, Aarhus University Hospital (Drs Holm, Dreyer, and Bjerregaard Alrø); Department of Public Health, Section of Nursing and HealthCare, Aarhus University (Drs Holm, Dreyer, and Bjerregaard Alrø); and Department of Health Science and Technology, Aalborg University (Høyer and Dr Spaich), Denmark.
Abstract:
Due to visiting restrictions at intensive care units during the COVID-19 pandemic, a digital video technology was developed and implemented. This study evaluated the use of digital visits at four intensive care units after COVID-19. Nurses' use of the technology and managerial perspectives on implementation were examined in an explanatory sequential mixed-methods study. Data were explored by inferential statistics (quantitative data) and content analysis (qualitative data). Results revealed that 52.9% of nurses had not used digital visits. Users indicated that the technology supported the patient-relative-nurse relationship, but needs reimplementation, aligning it with the post-COVID-19 setting.
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