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Exploring Preferences for Communication and Care Among Hospitalized Patients With Opioid Use Disorder: A Qualitative

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  • 1Center for Addiction Medicine and Policy, University of Pennsylvania, Philadelphia, PA (MHD); Division of General Internal Medicine, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA (MHD); School of Nursing, University of Pennsylvania, Philadelphia, PA (MHD); National Clinician Scholars Program, University of Pennsylvania, 423 Guardian Drive, Philadelphia, PA (RF); Leonard Davis Institute for Health Economics, University of Pennsylvania, Philadelphia, PA (RF); Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA (MC); Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA (MA); College of Arts and Sciences, University of Pennsylvania, Philadelphia, PA (GE); Leonard Davis Institute for Health Economics, University of Pennsylvania, Philadelphia, PA (SA); School of Nursing, University of Pennsylvania, Philadelphia, PA (SA); Leonard Davis Institute for Health Economics, University of Pennsylvania, Philadelphia, PA (DSM); Department of Psychiatry, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA (DSM); Research Director, Center for Addiction Medicine and Policy, University of Pennsylvania, Philadelphia, PA (ML); Leonard Davis Institute for Health Economics, University of Pennsylvania, 3641 Locust Walk, Philadelphia, PA (ML); and Division of General Internal Medicine, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA (ML).

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Hospitalized patients with opioid use disorder (OUD) prioritize clear, empathic communication and shared decision-making. These elements are crucial for improving their care and fostering trust with healthcare teams.

Keywords:
addiction medicinecollaborative carecommunication preferencesempathyharm reductionhospitalizationopioid use disorder (OUD)patient engagementqualitative descriptive studystigma reduction

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Area of Science:

  • Medical Communication
  • Patient-Centered Care
  • Addiction Medicine

Background:

  • Opioid use disorder (OUD) presents complex challenges in inpatient settings.
  • Effective communication is vital for successful patient outcomes and treatment adherence.
  • Understanding patient priorities can enhance the quality of care for individuals with OUD.

Purpose of the Study:

  • To explore hospitalized patients' priorities for effective communication and care.
  • To identify key themes in patient preferences for interacting with inpatient care teams.
  • To inform strategies for improving communication in OUD treatment.

Main Methods:

  • Qualitative descriptive study utilizing semistructured interviews.
  • Conducted with hospitalized patients diagnosed with opioid use disorder (OUD).
  • Thematic content analysis of recorded and transcribed interviews.

Main Results:

  • Three primary themes emerged: effectiveness, reciprocity, and empathy in communication.
  • Patients desired clear, frequent, and collaborative communication from providers.
  • Non-stigmatizing interactions that acknowledge patient experiences and individuality were highly valued.

Conclusions:

  • Effective, empathic communication and shared decision-making are favored by patients with OUD.
  • These communication strategies can potentially improve treatment outcomes for hospitalized patients with OUD.
  • Findings highlight the need for stigma reduction and expanded OUD treatment resources.