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Barriers and Facilitators to User Engagement and Moderation for Web-Based Peer Support Among Young People:

Ananya Ananya1, Janina Tuuli1, Rachel Perowne1

  • 1Department of Clinical, Educational and Health Psychology, Faculty of Brain Sciences, University College London, London, United Kingdom.

JMIR Human Factors
|February 5, 2025
PubMed
Summary

This study identified factors influencing user engagement and moderation in online peer support for young people. Recommendations focus on improving skills, environment, and emotional support to enhance these mental health services.

Keywords:
Behavior Change WheelTheoretical Domains Frameworkadolescentbarrierbehavior change techniqueengagementfacilitatorinternetinterviewmoderationpeer supportqualitativesupport groupteenagerthematic analysisuser engagementweb-based groupyouth

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