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Posting environmental risk: Communicating with numerical and nonnumerical messaging across information modalities
Megan L P Norman1, Jiaqi Agnes Bao1, Triwik Kurniasari1
1Bellisario College of Communications, Penn State University, Pennsylvania, USA.
Social media risk communication is more effective using numerical data and data visualizations. Numerical details and graphs, compared to text-only or non-numerical formats, enhance risk perception and sharing intentions.
Area of Science:
- Environmental Health Communication
- Risk Perception Studies
- Social Media Research
Background:
- Effective risk communication via social media is crucial for public health and environmental issues.
- Understanding how message design influences public perception and engagement is essential for risk communicators.
Purpose of the Study:
- To investigate how message modality (text-only, text with photos, text with data visualizations) and risk representation (numerical vs. non-numerical) affect risk perceptions, message informativeness, and sharing intentions on social media.
- To examine these effects across diverse environmental risk domains: asthma, heat waves, and vector-borne diseases.
Main Methods:
- An experiment involving 737 U.S. adults exposed to various social media risk message formats.
- Analysis of how message features (modality, numerical vs. non-numerical risk details) influenced risk perceptions, perceived informativeness, and sharing intentions.
- Assessment of moderating effects of participant numeracy and risk topic.
Main Results:
- Messages with data visualizations (graphs, tables) significantly enhanced risk perceptions, informativeness, and sharing intentions compared to text-only messages.
- Numerical risk information led to greater perceived risk, informativeness, and sharing intentions than non-numerical summaries.
- The impact of numerical information on sharing intentions and perceived informativeness was more pronounced in individuals with high numeracy skills.
Conclusions:
- Social media risk messages incorporating numerical details and data visualizations are more effective in engaging the public.
- Communicators should consider using data presentations and numerical data to improve risk communication on social media platforms.
- The effectiveness of numerical risk information may be moderated by audience numeracy levels.
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