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Describing Caregiver and Clinician Experiences with Pediatric Telerehabilitation Across Clinical Disciplines
Meaghan Reitzel1,2,3, Lori Letts1, Cynthia Lennon3
1School of Rehabilitation Science, Faculty of Health Sciences, McMaster University, Hamilton, Ontario, Canada.
Scope:
This study describes the high and low points of caregiver and clinician experiences with pediatric telerehabilitation with consideration for the sustainable adoption of pediatric telerehabilitation beyond the COVID-19 pandemic context.
Methods:
As part of a larger study, this project analyzed data from qualitative interviews to describe caregivers' (n = 27) and clinicians' (n = 27) experiences with pediatric telerehabilitation.
Findings:
Caregiver and clinician experiences with pediatric telerehabilitation are described according to four touchpoints identified: (1) child engagement in telerehabilitation; (2) perceived value of telerehabilitation services and caregiver engagement; (3) preparing the people and environment for telerehabilitation services; (4) fit of using a telerehabilitation model; and (5) providing family with choice.
Discussion:
Findings highlight the importance of being informed about the telerehabilitation service model, feeling prepared for telerehabilitation appointments and being responsive to families' choice. Recommendations to address these areas are discussed.
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