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How I experienced tele-intervention: Qualitative insights from persons who stutter.
Raadhiyah Hoosain1, Shabnam Abdoola, Esedra Krüger
1Department of Speech-Language Pathology and Audiology, Faculty of Humanities, University of Pretoria, Pretoria. raadhiyah.hoosain@gmail.com.
Tele-intervention offers benefits and challenges for stuttering therapy in South Africa. A hybrid model integrating tele-intervention and in-person therapy is preferred by persons who stutter (PWS).
Area of Science:
- Speech-language pathology
- Telehealth
- Stuttering treatment
Background:
- Tele-intervention adoption surged during COVID-19, necessitating remote healthcare delivery.
- Limited research exists on tele-intervention for stuttering treatment in South Africa.
- Speech-language therapists (SLTs) need insights for effective remote stuttering therapy, despite challenges like loadshedding.
Purpose of the Study:
- To explore client experiences with tele-intervention for stuttering therapy.
- To offer recommendations for enhancing tele-intervention service delivery.
Main Methods:
- Semi-structured interviews with 11 persons who stutter (PWS).
- Participants had experience with both tele-intervention and in-person treatment.
- Inductive thematic analysis and descriptive statistics were employed.
Main Results:
- Four themes emerged: user perceptions, technical infrastructure, financial/access issues, and comparison to in-person therapy.
- User experiences with tele-intervention for stuttering were diverse.
- No significant preference difference was found between tele-intervention and in-person treatment.
Conclusions:
- Tele-intervention presents both advantages and disadvantages for stuttering therapy.
- User perspectives are crucial for designing effective tele-intervention services in South Africa.
- A hybrid intervention model, combining tele-intervention and in-person therapy, is recommended for PWS.
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