Related Experiment Video
Updated: May 27, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
An Integrative Review of Quality Improvement Competence and Engagement Among Frontline Nurses
Jung-Hsin Chang1, Dana Tschannen
1Department of Nursing, Taichung Armed Forces General Hospital, Taichung, Taiwan, and School of Nursing, National Defense Medical Center, Taipei, Taiwan (Ms Chang); and School of Nursing, University of Michigan, Ann Arbor, Michigan (Ms Tschannen).
Background:
Nurses providing direct care have firsthand knowledge of gaps in practice and thus must actively engage in quality improvement (QI) to enhance patient outcomes.
Purpose:
This integrative review evaluated QI competence and engagement among frontline nurses.
Methods:
Using Souza et al's 6-step framework, literature on QI engagement and competence was synthesized using a rigorous search strategy and quality assessment.
Results:
Sixteen studies revealed generally low QI engagement and competence. Factors such as education, experience, and role influenced engagement, with higher levels of education and experience linked to higher QI involvement. Nurse leaders had higher engagement, underscoring the need for strong leadership in creating a culture of improvement.
Conclusions:
Successful and sustainable QI programs and supportive environments enhance QI engagement and competence among frontline nurses.
Related Concept Videos
The Professional Nurse
Communication skills: These are critical characteristics, especially speaking and listening.
Critical Thinking I
Patient-centered Care
Current Trends in Nursing II
Nursing Evaluation
Nursing Implementation
The five steps to implementing effective nursing care include reassessing the patient, reviewing and revising the existing nursing care plan, organizing the resources and care delivery, anticipating and preventing complications, and implementing nursing interventions.

