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Evaluation of Satisfaction With a Secure, Connected Mobile App for Women in Assisted Reproductive Technology
Pauline Plouvier1, Romaric Marcilly2,3, Geoffroy Robin1
1Departments of Assisted Reproductive Technologies and Fertility Preservation, Jeanne de Flandre Hospital, Lille, France.
JMIR Human Factors
|February 24, 2025
Summary
The WiStim mobile app improved patient satisfaction and communication during medically assisted reproduction cycles. Healthcare professionals reported significant time savings, enhancing efficiency in fertility treatments.
Area of Science:
- Reproductive Medicine
- Digital Health
- Telemedicine
Background:
- Telemedicine is a growing tool for delivering medical information and prescriptions.
- A secure healthcare app, WiStim, was developed to improve communication during ovarian stimulation for medically assisted reproduction (MAR).
Purpose of the Study:
- To evaluate patient and midwife satisfaction with the WiStim mobile app.
- To assess the usability and impact of a connected health app in MAR cycles.
Main Methods:
- Prospective, observational, single-center study involving 184 women undergoing ovarian stimulation.
- Utilized the Usefulness Satisfaction and Ease-of-Use (USE) questionnaire for patients and the System Usability Scale (SUS) for midwives.
- Included semistructured interviews with midwives for qualitative insights.
Main Results:
- Patients reported high satisfaction with the app's ease of use, tutorial videos, and reminders, noting increased independence.
- Midwives reported saving approximately 2 hours per day, indicating improved efficiency and reduced treatment errors.
- The app demonstrated good usability scores, with patients appreciating the ability to review information, though some missed direct contact.
Conclusions:
- The WiStim app is a reliable and secure tool for MAR, enhancing patient reassurance and communication.
- Both patients and healthcare providers found the app intuitive and easy to use.
- The app offers significant time-saving benefits for medical teams, addressing the increasing demand for MAR programs.

