Operationalizing Well-Being Using Work Determinants of Well-Being: Building a Well-Being Analytics Approach
Gaurava Agarwal1, Mahesh Vaidyanathan2, Elliott Brandon3
1Associate Professor, Northwestern University Feinberg School of Medicine, Chicago, IL; Chief Wellness Executive, Northwestern Medicine, Chicago, IL.
Abstract:
Improving the well-being of healthcare workers (HCWs) requires embedding well-being into healthcare operations. However, limitations of current well-being metrics serve as barriers for healthcare systems to address well-being in the same manner as other operational challenges, such as patient access and safety. Identification and measurement of Work Determinants of Well-Being (WDOW), organizationally attributable characteristics that are related to HCW health and well-being, are necessary first steps for healthcare institutions to take a systems approach to well-being. By leveraging existing data within healthcare systems, we describe how we built a well-being analytics team and database to identify WDOW. We use a case example of Paid Time Off (PTO) utilization to illustrate the potential of this approach to reduce burnout and improve well-being among HCWs.
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