[Health caregivers: perspectives, motivations, interests, and work challenges]

Area of Science:

• Gerontology
• Sociology of Health
• Healthcare Management

Context:

• Population aging increases demand for essential caregiver services.
• Caregivers play a vital role in managing chronic diseases and daily activities for dependent individuals.
• This study focuses on caregivers in a tertiary hospital setting in Buenos Aires, Argentina.

Purpose:

• To explore the perceptions and concerns of healthcare workers serving as caregivers.
• To identify key themes related to caregivers' responsibilities, working conditions, and experiences within the health system.

Summary:

• Qualitative study involving 10 semi-structured interviews with caregivers revealed predominant female workforce (90%), middle-aged (52 years), with limited formal education.
• Key themes included extensive responsibilities, challenging working conditions (long hours, violence, low pay, informal employment), emotional bonding, communication barriers (technical language, time constraints), and systemic issues in post-discharge follow-up.
• Despite difficulties, caregivers demonstrated dedication and empathy towards patients.

Impact:

• Findings highlight the need for improved working conditions and safety for healthcare workers.
• Results underscore the importance of enhancing the work environment and social recognition for caregivers.
• This research provides actionable insights for healthcare policy and practice to better support this essential workforce.