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Ask the Parent: Developing a Pediatric Feedback Form for Medical Learners.

Sarah-Marie Durr¹, Sanjida Newaz², Susan Petryk¹

¹Department of Medicine, University of Saskatchewan, Saskatoon, Saskatchewan, Canada.

Journal of Medical Education and Curricular Development

|March 17, 2025

Summary

Parents, simulated patients, and medical learners agree that feedback is crucial for pediatric training. Key feedback areas include clear communication, shared decision-making, and attentive listening, leading to a new pediatric feedback form.

Keywords:

feedback form medical education medical student patient-centered care patient-feedback pediatrics

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Area of Science:

Medical Education
Patient-Centered Care
Pediatrics

Background:

Current patient feedback forms are designed for adults, not pediatric patients.
Patient-centered medicine requires incorporating patient perspectives into medical education and assessments.
This study addresses the need for pediatric-specific feedback mechanisms.

Purpose of the Study:

To determine willingness of parents/caregivers and simulated patients (SPs) to provide feedback to medical learners.
To assess the receptiveness of medical learners to receiving feedback.
To identify the most important feedback areas from the perspectives of caregivers, SPs, and learners.

Main Methods:

REDCap surveys were distributed to caregivers of children seen at Child and Youth Services and to University of Saskatchewan (USask) SPs.
Surveys were also sent to USask medical students and residents (family medicine and pediatrics).
Participants used a Likert scale to rate the importance of specific feedback they preferred to give or receive; descriptive statistics were computed using R software.

Main Results:

A high percentage of caregivers (73.6%), SPs (89.5%), and learners (88.9%) agreed that learners should receive feedback from non-physician sources.
The top five feedback areas identified were: "explains things clearly," "involves me in the decisions about the medical plans (for my child)," "addresses my concerns and takes them seriously," "listens and gives their full attention," and "did or said anything that made me (or my child) uncomfortable."

Conclusions:

There is strong agreement among caregivers, SPs, and learners on the value of feedback for pediatric clinical skills assessment.
The identified key feedback areas were integrated into a user-friendly pediatric feedback form.
This form includes five Likert-scale questions and a section for narrative feedback, enhancing the assessment of medical learners in pediatrics.