Related Experiment Video
Updated: May 22, 2025
14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
23.4K
Compassion through technology: Digital empathy concept analysis and implications in nursing
1College of Nursing-Jeddah, King Saud Bin Abdul-Aziz University for Health Sciences, Jeddah, Saudi Arabia.
Digital Health
|March 17, 2025
Summary
Digital empathy in telehealth nursing enhances patient care through compassionate virtual communication. Key attributes like trust and adaptability are crucial, with recommendations for training and AI to improve outcomes.
Area of Science:
- Nursing
- Digital Health
- Healthcare Communication
Background:
- Digital empathy is crucial in telehealth nursing for virtual patient interactions.
- This concept remains underexplored despite its growing importance.
Purpose of the Study:
- To define digital empathy in nursing.
- To explore its attributes, antecedents, consequences, challenges, and recommendations for practice.
Main Methods:
- A concept analysis using Walker and Avant's eight-step framework.
- A comprehensive literature review of 52 sources (2000-2024).
Main Results:
- Key attributes include authenticity, trust, communication effectiveness, emotional engagement, adaptability, tech proficiency, and cultural sensitivity.
- Antecedents involve digital literacy, emotional intelligence, and supportive infrastructures.
- Consequences encompass improved patient satisfaction, trust, adherence, nurse well-being, and organizational benefits.
Conclusions:
- Digital empathy is vital for enhancing telehealth nursing outcomes.
- Addressing measurement and technological gaps is key to realizing its full benefits.
- Recommendations include targeted training, standardized tools, and AI for empathetic communication.
Related Concept Videos
01:30Current Trends in Nursing II
1.2K
Trends in nursing are multifactorial and associated with changes in society, within the nursing profession, and in other professions. Notably, telehealth and remote nursing contribute to successful healthcare delivery for numerous patients and help reduce stress for nurses due to nursing shortages. Nurses can reach patients, monitor their conditions, and interact with them using computers, audio, visual accessories, and telephones—for example, remote patient monitoring systems. Likewise,...
1.2K
02:34Empathy
9.5K
Some researchers suggest that altruism operates on empathy. Empathy is the capacity to understand another person’s perspective, to feel what he or she feels. An empathetic person makes an emotional connection with others and feels compelled to help (Batson, 1991). Empathy can be expressed in several ways, including cognitive, affective, and motor.
9.5K
01:13Patient-centered Care
1.9K
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
1.9K
01:17Ethical Dilemmas I
786
Ethical dilemmas in nursing are of utmost importance, as they often arise from the tension between adhering to core ethical principles and the practical realities of healthcare delivery. These dilemmas require nurses to navigate complex situations where competing ethical considerations pull them in different directions.
Let us explore some examples to understand the potentially complex moral decisions nurses face.
Take the case of caring for minors, particularly in areas related to reproductive...
Let us explore some examples to understand the potentially complex moral decisions nurses face.
Take the case of caring for minors, particularly in areas related to reproductive...
786
01:27Ethical Issues
839
Nurses are essential in patient care, upholding the ethical principles of their profession and effectively navigating ethical dilemmas. Neglecting ethical issues can lead to inadequate patient care, compromised therapeutic relationships, and moral distress among healthcare workers.
Ethical Concerns in Healthcare:
Ethical Concerns in Healthcare:
839
01:24Critical Thinking I
3.1K
Critical thinking helps decision-making and allows nurses to recognize barriers to success and find solutions to possible issues. It helps to brainstorm and implement ideas to achieve goals. Critical thinking helps acknowledge and state workflow inefficiencies while improving management techniques. Nurses understand the value of critical thinking and look for fellow nurses with critical thinking skills to upgrade their professional standards. Critical thinking can advance a nurse's career...
3.1K