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Regaining Reliable Patient Physiologic Surveillance System Performance After Nursing Practice Drift: An Example of
Krystal M McGovern1, Susan P McGrath, Irina M Perreard
1Author Affiliations: Department of Quality Assurance and Safety (Dr McGovern), Value Institute (Dr McGovern), Surveillance Analytics Core (Drs McGovern, McGrath, Perreard, and Blike), Analytics Institute (Drs McGovern, McGrath, Perreard, and Blike), and Department of Anesthesiology and Analytics Institute (Dr Perreard), Dartmouth Hitchcock Medical Center, Lebanon; and Department of Anesthesiology (Dr McGrath) and Geisel School of Medicine (Dr Blike), Dartmouth College, Hanover, NH.
High alarm burden in physiologic surveillance systems leads to alarm fatigue. Adjusting alarm thresholds and standardizing responses significantly reduced alarms, improving patient safety systems for nurses.
Area of Science:
- Biomedical Engineering
- Clinical Informatics
- Patient Safety Systems
Background:
- Physiologic surveillance systems aim to alert nurses to patient deterioration.
- High alarm burden can lead to alarm fatigue, reducing system effectiveness and nurse confidence.
- Practice drift can compromise the reliability of patient safety systems over time.
Purpose of the Study:
- To evaluate and improve a hospital's patient safety system affected by high alarm burden.
- To understand environmental changes impacting surveillance system performance.
- To restore reliable system performance through a systems approach.
Main Methods:
- Implemented a systems approach to analyze and modify the care environment.
- Adjusted the continuous surveillance pulse rate alarm threshold to 40 beats per minute.
- Restandardized the peripheral capillary oxygen saturation alarm threshold to 80% and reset alarm response expectations.
Main Results:
- Bedside alarms for low peripheral capillary oxygen saturation decreased by 66.4% (P < .001).
- Bedside alarms for low pulse rate decreased by 71.2% (P < .001).
- Pager notifications significantly decreased for both peripheral capillary oxygen saturation low (84.5%, P < .001) and pulse rate low (93%, P < .001).
Conclusions:
- Clinical process standardization and continuous performance measurement are crucial for sustaining patient safety systems.
- Even stable systems require regular evaluation to prevent performance degradation due to practice drift.
- Interventions effectively reduced alarm burden, enhancing the reliability of critical patient monitoring.
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