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Improving the Effectiveness of Workplace-based Assessment for Pharmacy Interns, An Evaluation Study.

Hayley Croft1, Josephine Maundu1, Kirstie Galbraith1

  • 1College of Health, Medicine and Wellbeing, University of Newcastle, Callaghan, Australia.

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Summary

Workplace-based assessment (WBA) tools, including entrustable professional activities (EPAs), improve pharmacy intern learning and feedback. While increasing workload, these WBA tools offer significant value in training.

Keywords:
Competency-based assessmentEntrustable professional activitiesPharmacy educationWorkplace learningWorkplace-based assessment

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Area of Science:

  • Pharmacy Education
  • Competency-Based Assessment
  • Workplace Learning

Background:

  • Competency-based education necessitates reliable workplace-based assessment (WBA) tools for pharmacy graduates.
  • Australia introduced a WBA toolkit, including entrustable professional activities (EPAs), case-based discussions, and in-training assessments, for intern pharmacists.

Purpose of the Study:

  • To explore the impact of WBA tools on intern learning, feedback, intern-preceptor relationships, and workload.
  • To evaluate the effectiveness of EPAs, case-based discussions, and in-training assessments in pharmacy intern training.

Main Methods:

  • Anonymous cross-sectional surveys of interns, preceptors, and program providers.
  • Thematic analysis of qualitative data from focus groups and interviews.
  • Descriptive statistics for survey data.

Main Results:

  • High participant satisfaction with WBA tools was reported.
  • Key themes included enhanced workplace learning, feedback quality, performance assessment, consistent expectations, reflective practice integration, and workload management.
  • Managing workload emerged as a significant challenge for both interns and preceptors.

Conclusions:

  • WBA tools demonstrably improved feedback quality and supported workplace learning and performance assessment for pharmacy interns.
  • Despite increased workload for learners and supervisors, the overall benefits and value of WBA tools were found to outweigh the challenges.