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TICU-Feedback-Tool: development and pilot application of a questionnaire to assess performance in tele-intensive care
Franziska Lezius1, Karin Steinecke2, Anne Herholz2,3
1Department of Anesthesiology and Intensive Care Medicine, Charité - Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt Universität zu Berlin, Augustenburger Platz 1, Berlin, 13353, Germany. franziska.lezius@charite.de.
Background:
Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration.
Methods:
We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application.
Results:
We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire.
Conclusion:
We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.
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