eHealth Literacy and Trust in Health Information Sources

The spread of health-related information across the internet necessitates an evaluation of public eHealth literacy, trust in different health information sources, including healthcare providers, and how eHealth literacy is related to trust in different sources.

407 individuals participated in a web-based survey in the Tabuk region of Saudi Arabia. Univariate analysis was used to evaluate the relationships between eHealth literacy and demographic variables, and multiple linear regression was used to measure the relationship between eHealth literacy and trust in health information sources after adjustment for demographic factors.

The average eHealth literacy of the respondents was 27.17 out of 40. eHealth literacy levels were higher among females, younger age groups, those in the higher-education category, and those with a chronic disease or currently on medication. For 51.9% of participants, physicians and healthcare workers were their main source of health information, while 40% considered the internet their main source. None of the study participants perceived physicians and healthcare workers as untrustworthy, and social media was the least trusted source. eHealth literacy was not related to trust in physicians and health workers but was positively associated with trust in specialized health websites and negatively associated with trust in social media.

The findings suggest that the public tends to prefer and trust physicians and other healthcare workers as a primary source of health information, regardless of their eHealth literacy levels. A higher eHealth literacy level was associated with trust in specialized health websites and distrust in social media.