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Published on: March 7, 2019
User Experience With a Personalized mHealth Service for Physical Activity Promotion in University Students: Mixed
Silke Wittmar1, Tom Frankenstein1, Vincent Timm2
1Faculty of Social Work and Health, HAWK University of Applied Sciences and Arts Hildesheim/Holzminden/Göttingen, Hildesheim, Germany.
JMIR Formative Research
|March 28, 2025
Summary
The digital intervention futur.move shows positive user experience (UX) for university students promoting physical activity (PA). Key improvements include reducing manual data entry and clarifying features for better engagement.
Area of Science:
- Digital Health Interventions
- Behavioral Science
- User Experience Research
Background:
- Physical activity (PA) offers significant health benefits, yet many university students do not meet recommended levels.
- This deficit in PA poses risks for long-term health consequences among students.
- Digital interventions are increasingly explored to promote healthy behaviors in this demographic.
Purpose of the Study:
- To evaluate the user experience (UX) of futur.move, a digital tool designed to increase PA in university students.
- To assess the potential of futur.move to foster sustained engagement through personalized, evidence-based content.
- To identify areas for improvement in the futur.move intervention based on user feedback.
Main Methods:
- A mixed-methods approach was employed, including on-site and online user testing with 142 university students.
- Standardized questionnaires (User Experience Questionnaire) and online focus groups were utilized for data collection.
- Quantitative data were analyzed descriptively and through correlation analysis, while qualitative data underwent content analysis and cross-validation.
Main Results:
- The futur.move prototype received positive UX ratings, particularly in attractiveness, perspicuity, stimulation, and novelty.
- Weak to moderate correlations were observed between UX ratings and PA levels, age, gender, and experience with PA apps.
- Students appreciated the personalized content and social features, but critical feedback highlighted issues with manual data entry.
Conclusions:
- futur.move demonstrates a favorable UX and aligns with student needs for PA promotion.
- Future development should prioritize reducing manual data entry and enhancing feature clarity, especially for "your condition" and "goal setting."
- Further research is needed to explore demographic correlations and the long-term impact of futur.move on PA behavior.
