Quality management for nurses performance and commitment on government hospitals: A cross-sectional study

Area of Science:

• Healthcare Management
• Nursing Practice
• Organizational Behavior

Background:

• Healthcare institutions prioritize nurse commitment and performance for patient safety and quality care.
• Evaluating these factors is crucial for understanding nursing outcomes.
• This study focuses on Jordanian nurses within major government hospitals.

Purpose of the Study:

• To assess the current levels of nurse commitment and job performance among Jordanian nurses.
• To investigate the relationship between nurses' commitment, performance, and demographic factors like education and experience.
• To identify factors influencing nurse performance and commitment in the Jordanian healthcare context.

Main Methods:

• A cross-sectional study was conducted from September to October 2018.
• Data were collected from 132 nurses in two major Jordanian government hospitals using a self-administered questionnaire.
• Proportionate stratified random sampling was employed for subject selection.

Main Results:

• Nurses demonstrated moderate levels of both job performance (mean=131.6 ± 8.5) and commitment (mean=56.4 ± 1.9).
• Both commitment and performance showed significant positive correlations with educational level and work experience.
• Education had a slightly stronger influence on nurse performance and commitment (β=0.291) compared to experience (β=0.280).

Conclusions:

• Nurse commitment and performance in Jordan are moderately achieved and significantly influenced by education and experience.
• Continued education and fostering a passion for the nursing profession are recommended for stakeholders to enhance these key areas.
• The study contributes valuable insights into nursing workforce dynamics in the region.