Communication Self-Efficacy and Job Satisfaction among Nurses during the COVID-19 Pandemic

Area of Science:

• Nursing
• Public Health
• Healthcare Management

Background:

• The COVID-19 pandemic presented significant challenges for healthcare workers, particularly nurses.
• Nurses' communication self-efficacy and job satisfaction are crucial factors during health crises.
• Understanding these factors is vital for maintaining a resilient healthcare workforce.

Purpose of the Study:

• To investigate the relationship between communication self-efficacy and job satisfaction among Iranian nurses during the COVID-19 pandemic.
• To identify demographic or work-related factors influencing these relationships.

Main Methods:

• Cross-sectional study design.
• Convenience sampling of 500 nurses in Iranian hospitals.
• Data collected using validated communication self-efficacy and job satisfaction scales.

Main Results:

• A significant positive correlation was found between communication self-efficacy and job satisfaction (r=0.56, p<0.001).
• Nurses with master's degrees or higher reported lower communication self-efficacy and job satisfaction.
• Nurses working only morning shifts reported the highest job satisfaction.

Conclusions:

• Communication self-efficacy is a key predictor of job satisfaction for nurses during the COVID-19 pandemic.
• Healthcare organizations should implement communication training and mental health support to improve nurses' well-being and performance.
• Interventions targeting nurses with advanced degrees and varied shift schedules may be necessary.