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Published on: June 11, 2012
Virtual care in community pharmacy services: a scoping review
Yasmin H Aboelzahab1, Andrea McCracken1, Reema Abdoulrezzak1
1Leslie Dan Faculty of Pharmacy, University of Toronto, Toronto, ON, Canada.
Virtual care in community pharmacies shows promise for improving services. Despite challenges like access inequities, facilitators such as training and technology aid implementation, requiring further refinement for equitable integration.
Area of Science:
- Pharmacy Practice
- Digital Health
- Healthcare Services
Background:
- Virtual care integration became crucial for patient care continuity post-COVID-19.
- Community pharmacists utilized virtual care for remote services, yet its use remains under-reviewed.
- This study addresses the gap in understanding virtual care in community pharmacy settings.
Conclusions:
- Virtual care demonstrates potential to enhance community pharmacy services.
- Operational barriers and access inequities exist but can be mitigated by facilitators like training and technology.
- Future work must address challenges to ensure broader and equitable virtual care integration.
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