The Impact of Lower Degree Automation Reliability on Higher Degree Automation Failure Detection in Simulated Air...

ObjectiveTo determine how lower degree of automation (DOA) reliability impacts human response to a single higher-DOA failure in simulated air traffic control conflict detection.BackgroundHigher-DOA systems apply higher levels of automation to later stages of human information processing. Higher-DOA typically results in better routine performance, and lower-DOA with better automation failure response. If both are provided and lower-DOA is reliable, it could support higher DOA failure detection.MethodParticipants (N = 192) received a combination of lower-DOA and/or higher-DOA. Lower-DOA highlighted aircraft conflicts and near-misses, leaving participants to manually resolve conflicts. Higher-DOA resolved conflicts. Automation failed once. Participants were provided one of four types of automation: lower-DOA, where lower-DOA failed (L_F); higher-DOA, where higher-DOA failed (H_F); both lower- and higher-DOA, where only higher-DOA failed (LH_F); or both lower- and higher-DOA, where both failed (L_FH_F).ResultsWhen only the higher-DOA component of combined lower- and higher-DOA failed (LH_F), participants detected the automation failure 23.6s faster and more accurately (miss rate = -.08) compared to higher-DOA only (H_F). However, more participants missed the automation failure when lower-DOA failed (L_F = +.42; L_FH_F = +.15), compared to the H_F condition.ConclusionsReliable lower-DOA can support higher DOA failure detection when both are presented. However, poorer automation failure detection with lower-DOA failure suggests participants over-relied on aircraft highlighting to direct attention to potential conflicts.ApplicationsProviding both lower- and higher-DOA together could be beneficial when higher-DOA fails but lower-DOA remains reliable, but conversely, detrimental if lower-DOA also fails.