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Engaging Stakeholders Using the Competency Matrix Model: A Framework for Current and Future Health Informaticists
Elham Rastegari1, Joy Doll2, Jake Siedlik3
1Business Intelligence and Analytics, College of Business, Creighton University, Omaha, Nebraska, United States.
Objectives:
This study aims to explore how health informaticists collaborate with multiple stakeholder groups, each possessing varying levels of comfort and competence with health technology and data. stakeholder engagement is highlighted as a crucial skill for health informaticists, necessitated by the differing competency levels among stakeholders.
Methods:
The Competency Matrix Model was identified as a strategic tool to address the challenges faced by health informaticists in navigating the complexities of health information technology utilization. This framework was used to evaluate and enhance the technological competencies of various stakeholders within the health care domain.
Results:
The application of the Competency Matrix Model provides health informaticists with a structured approach to improving stakeholders' technological competencies. This approach facilitates a better understanding and utilization of health information technologies, contributing to improved health care outcomes and operational efficiency.
Conclusion:
This work demonstrates the applicability of the Competency Matrix Model in the health care domain by health informaticists to enhance the technological competencies of various stakeholders. Through strategic stakeholder engagement and competency development, health informaticists can effectively address the challenges of technology utilization in health care, ensuring a positive impact on health care delivery.
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