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Communicating Numeric Risk Information to Patients
Ellen Peters1,2, Paul K J Han3, Clara N Lee4
1Center for Science Communication Research, School of Journalism and Communication, University of Oregon, Eugene, OR, USA. ellenpet@uoregon.edu.
Clinicians face challenges communicating health risk information. Evidence-based strategies, like using numbers and teach-back methods, can improve patient understanding and decision-making.
Area of Science:
- Health communication
- Medical decision making
- Patient education
Background:
- Health outcomes research and clinical prediction models increasingly provide risk information.
- Effective communication of this risk information is encouraged but often challenging for clinicians.
- Clinicians encounter barriers such as verbal risk descriptions, low patient numeracy, and uncertain data.
Purpose of the Study:
- To identify challenges clinicians face when communicating health risk information.
- To present evidence-based best practices for effectively communicating risk information.
- To provide actionable strategies for clinicians to improve patient understanding.
Main Methods:
- Discussion of six common challenges in risk communication: verbal descriptions, patient numeracy, lack of numeric evidence, heuristics, uncertainty, and the curse of knowledge.
- Presentation of evidence-based best practices for effective risk communication.
- Inclusion of examples for clinicians on what to do and what not to do.
Main Results:
- Six key challenges hindering effective risk communication were identified.
- Best practices include using numbers alongside words, reducing cognitive load, clarifying numeric data meaning, acknowledging uncertainty, and employing teach-back methods.
- These strategies aim to enhance patient comprehension and engagement with risk information.
Conclusions:
- Clinicians can overcome communication challenges by adopting specific evidence-based strategies.
- Integrating these best practices into routine patient encounters can improve risk communication effectiveness.
- Enhanced communication empowers patients in making informed health decisions.
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