Awareness in Action: Cultivating Adaptive Behaviors Using Technology and Human-Centered Interventions to Tackle Nurse
Simmy King1, Jill Horner2, Rose Szeles3
1Chief Nursing Informatics & Education Officer, Children's National Hospital, Washington, DC, USA.
Background:
Nurse managers are essential in mitigating burnout among staff nurses; however, they are also susceptible to burnout due to overwhelming workloads and emotional exhaustion. This study examines the effectiveness of interventions designed to increase burnout awareness among nurse managers and promote proactive strategies to combat it.
Aims:
The study aimed to enhance nurse managers' awareness of burnout using a technology-based solution and assess the impact of targeted interventions.
Methods:
Data were collected over 8 months utilizing self-report assessment, reflective journaling, a pre-post burnout survey (MBI-GS), individual coaching, and postintervention focus groups.
Results:
Postintervention analysis showed improvement across all MBI-GS subscales and a notable improvement in burnout awareness. Twenty-eight percent of nurse managers remained unaware or blocked postintervention, compared to 43% preintervention. Overall, burnout awareness improved by 21%.
Linking Evidence To Action:
This study highlights the importance of burnout awareness for nurse managers, demonstrating that a technology-based solution, combined with targeted human-centered interventions, supports technology adoption, burnout awareness, and the development of adaptive behaviors.
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