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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Workplace incivility: A comparison of nursing faculty and administrator perspectives
1Binghamton University, United States of America.
Background:
Workplace incivility is an ongoing concern in nursing education. Faculty and administrators who experience incivility are more likely to leave nursing education, contributing to the already significant nursing faculty shortage. While faculty rely on administrators to address incivility, administrators often feel unprepared and unsupported in their attempts to address incivility.
Purpose:
The purpose of this study was to compare experiences of workplace incivility between nursing faculty and academic administrators.
Methods:
The Workplace Incivility/Civility Survey (WICS) was used to collect data for this study. Descriptive statistics were calculated to compare the experience of workplace incivility between faculty and administrators. Content analysis was used to determine themes in the narrative data.
Results:
The perception of workplace incivility was similar between faculty and administrators. Academic administrators reported witnessing or experiencing workplace incivility more frequently than faculty.
Conclusion:
Both faculty and academic administrators need support to effectively address workplace incivility and create a culture of civility and respect.
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