Compact Usability Evaluation Procedure for HIS Procurement: Oral Imaging PACS.

Area of Science:

• Health Informatics
• Human-Computer Interaction
• Dental Informatics

Background:

• Usability of health information systems (HISs) significantly impacts end-user satisfaction, efficiency, and well-being.
• Considering usability during the procurement phase is essential for successful HIS implementation.

Purpose of the Study:

• To present a compact and resource-efficient usability evaluation procedure for health information systems (HISs).
• To inform future HIS procurements by detailing a methodological approach adaptable to limited contexts.

Main Methods:

• Developed a usability evaluation procedure based on a case study of a picture archiving and communication system (PACS) procurement for oral healthcare.
• Adapted existing usability evaluation methods for a limited procurement context.
• Procedure involved user scenario-based demonstrations and included heuristic evaluation, perceived usability questionnaires, and key task satisfaction questionnaires.

Main Results:

• Initial results demonstrate the applicability of the procedure in evaluating HIS usability during procurement.
• The adapted methods provided insights into the usability of the PACS within the oral healthcare setting.

Conclusions:

• The presented methodological procedure offers a viable, resource-efficient approach for usability evaluation in HIS procurement.
• This approach is particularly valuable when time and resources are limited, ensuring usability is a key consideration.