Advancing System-Level Strategies: Perspectives and Recommendations for EHR-Related Burnout in Canada

Area of Science:

• Health Informatics
• Medical Education
• Organizational Psychology

Background:

• Physician burnout is a significant challenge in healthcare, often linked to electronic health record (EHR) burden.
• Addressing the root causes of EHR-related stress is crucial for organizational well-being.

Purpose of the Study:

• To evaluate a multi-pronged Physician Engagement Strategy aimed at mitigating EHR burden and burnout.
• To assess the impact of the strategy on physician experiences, leadership engagement, and education within a mental health setting.

Main Methods:

• Implementation of a comprehensive Physician Engagement Strategy in a Canadian mental health hospital.
• Focus on improving EHR usability, leadership support, and targeted educational initiatives.
• Qualitative interviews with Chief Medical Information Officers (CMIOs) across Ontario.

Main Results:

• Significant improvements in physician experiences with EHR systems were observed.
• Measurable reductions in physician burnout rates were reported.
• Enhanced positive perceptions regarding the benefits and utility of EHRs among physicians.
• Identified key gaps and opportunities for developing national EHR wellness strategies.

Conclusions:

• A multi-pronged Physician Engagement Strategy can effectively reduce burnout and improve EHR experiences.
• Targeted interventions focusing on EHR usability, leadership, and education are vital for physician well-being.
• National collaboration is needed to address systemic issues contributing to EHR burden and physician burnout.