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Enhancing Theory-Driven Design and Evaluation of Patient-Facing Technologies
Yang Gong1, Yuheng Shi1, Eric Yang1
1University of Texas Health Science Center at Houston, Houston, Texas, USA.
Studies in Health Technology and Informatics
|May 17, 2025
Summary
Patient-facing technologies (PFTs) enhance patient engagement in cancer care by incorporating features like feedback and reminders. A theory-driven approach is crucial for PFT design, maintenance, and sustainability to improve patient-reported outcomes.
Area of Science:
- Health Informatics
- Patient-Centered Care
- Cancer Research
Background:
- Patient-facing technologies (PFTs) are vital for patient-centered outcome research.
- Current PFT designs lack robust theoretical grounding, leading to maintenance and sustainability issues.
Purpose of the Study:
- To identify key PFT features and theoretical frameworks that promote patient engagement in cancer care.
- To guide the design and evaluation of PFTs using established theoretical models.
Main Methods:
- Literature review to identify prevalent PFT features (e.g., feedback, education materials, reminders).
- Adoption of five theoretical frameworks to inform PFT design and evaluation.
- Analysis of 20 PFTs based on identified features and frameworks.
Main Results:
- Six core PFT features were identified: feedback & alert, summary of entries, education materials, aggregated review, dedicated staff, and reminders.
- Five theoretical frameworks were successfully applied to guide PFT development.
- The study provides a foundation for theory-driven PFT design.
Conclusions:
- Integrating theoretical frameworks and user-centered design enhances PFT effectiveness.
- Further research in personalization and social context is recommended for PFT development.
- A theory-driven approach can improve patient-reported outcomes and engage diverse patient populations.
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