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Tipping the Balance Toward Positive Futures for Patients: AI in Healthcare
Jennifer Zelmer1, Annette McKinnon2
1President & CEO, Healthcare Excellence Canada, Ottawa, ON.
Healthcarepapers
|May 20, 2025
Summary
Artificial intelligence (AI) can improve healthcare outcomes and equity, but requires careful consideration. Four guiding principles emphasize AI
Area of Science:
- Health policy
- Medical informatics
- Technology ethics
Background:
- Artificial intelligence (AI) presents significant opportunities to enhance patient and provider experiences, improve health outcomes, and increase the efficiency and sustainability of healthcare systems.
- However, AI also carries risks that could negatively impact these areas and exacerbate existing inequities.
Purpose of the Study:
- To identify guiding principles for leveraging artificial intelligence (AI) in healthcare to maximize benefits and mitigate risks.
- To ensure AI implementation advances health equity.
Main Methods:
- A policy lab methodology was employed, bringing together diverse stakeholders to deliberate on AI in healthcare.
- Qualitative analysis of participant discussions and reflections from a patient partner informed the findings.
Main Results:
- Four key principles emerged: understanding AI's unique characteristics, right-sizing its application, co-designing solutions with end-users, and maintaining a steadfast focus on equity.
- These principles offer a framework for navigating AI's integration into healthcare.
Conclusions:
- Adherence to the identified principles is crucial for directing AI's trajectory toward positive impacts in healthcare.
- A deliberate and equitable approach is necessary to harness AI's full potential for improving health systems and outcomes.
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