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Nurse Leaders' Interpersonal Communication Competence
Nursing Research
|May 21, 2025
Summary
Nurse leaders perceive interpersonal communication competence as comprising message, relational, task, and ethical dimensions. Understanding this competence is crucial for retaining nurses and ensuring quality patient care.
Area of Science:
- Nursing Leadership
- Healthcare Communication
- Organizational Behavior
Background:
- Limited research exists on nurse leaders' interpersonal communication competence.
- This competence is linked to improved nurse job satisfaction, engagement, and reduced burnout.
Purpose of the Study:
- To explore and describe nurse leaders' perceptions of interpersonal communication competence.
- To identify key components and characteristics of effective communication in nursing leadership.
Main Methods:
- Qualitative descriptive study conducted in Finland (February-April 2024).
- 21 nurse leaders participated.
- Abductive content analysis, combining deductive and inductive approaches, guided by interpersonal communication competence theory.
Main Results:
- Identified four main categories of nurse leaders' interpersonal communication competence: message, relational, task, and ethical principles.
- Discovered 27 subcategories within these main categories.
- Interpersonal communication competence theory's cognitive, behavioral, and affective dimensions were evident.
Conclusions:
- Nurse leaders' interpersonal communication competence is complex and adaptive, encompassing ethical principles.
- Findings enhance understanding of essential communication skills for nursing leadership.
- A comprehensive grasp of communication competence is vital for nurse retention and quality care, warranting further investigation.
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