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Aggregating soft labels from crowd annotations improves uncertainty estimation under distribution shift.
Dustin Wright1, Isabelle Augenstein1
1University of Copenhagen, Department of Computer Science, Copenhagen, Denmark.
Aggregating crowd-sourced labels using a simple average improves machine learning model performance and uncertainty estimation across diverse tasks, especially for subjective data. This method offers consistent results compared to individual soft-labeling techniques.
Area of Science:
- Machine Learning
- Artificial Intelligence
- Data Science
Background:
- Expert annotations for machine learning are costly, while crowd-sourced labels can be unreliable.
- Learning from crowd label distributions (soft labels) shows promise for performance and uncertainty estimation.
- Existing studies primarily focus on in-domain settings with limited soft-labeling methods.
Purpose of the Study:
- To conduct a large-scale empirical study of soft-labeling methods for crowd-sourced data in out-of-domain settings.
- To evaluate 8 different soft-labeling methods across 4 language and vision tasks.
- To propose and validate a simple averaging aggregation method for soft labels.
Main Methods:
- Systematic analysis of 8 soft-labeling methods on 4 diverse language and vision tasks.
- Implementation of a simple averaging strategy to aggregate soft labels.
- Comparison of the aggregation method against individual soft-labeling methods and majority voting.
Main Results:
- Averaging soft labels consistently improves predictive uncertainty estimation across most settings.
- The proposed aggregation method maintains competitive raw performance compared to other approaches.
- Method selection is less critical with abundant or minimal data, but aggregation significantly boosts uncertainty for subjective labels with moderate data.
Conclusions:
- Simple averaging of soft labels provides a robust and consistent approach for learning from crowd-sourced annotations.
- This aggregation strategy enhances model uncertainty estimation, particularly valuable for subjective tasks.
- The findings offer practical guidance for selecting and applying crowd-labeling techniques in machine learning.

