Satisfaction of Nurses Regarding Workplace Facilities in a Tertiary Hospital

Safe patient care is directly related to the quality of nurses' workplace facilities. Understanding their level of satisfaction can help identify areas for improvement and foster a supportive work environment, ultimately enhancing patient care outcomes.

This study aims to investigate nurses' satisfaction with workplace facilities in a tertiary hospital.

A descriptive cross-sectional study was conducted among 384 nurses working in a tertiary hospital. The study period was from January 1, 2023 to December 31, 2023. Convenient sampling techniques were used. Data was collected through pretested semi-structured questionnaires. The analysis of satisfaction level was categorized by 49 questions with a 5-point Likert scale and divided by percentile intervals. Cronbach's α shows the reliability of the data and the association between two categorical variables was done by the Chi-square test & Fisher exact test. p-value <.05 was considered as a level of significance. The study follows the STROBE guidelines to ensure the reliability and validity of its findings.

Results showed that among 384 respondents 96.4% were female. Regarding overall satisfaction, 23.7% have extremely low satisfaction, 27.3% have low satisfaction, 23.2% were moderately satisfied and 25.8% were highly satisfied. There was an association between overall satisfaction with religion, work experience, monthly salary, and monthly family income (p < .05). About 72% were dissatisfied with the current salary and training facilities. Maximum respondents agreed that there are no facilities for recreation (97.4%) and day-care (98.7%). About two-thirds (77%) of the respondents recommended that the number of nurses and supporting staff should be increased and favoritism should be stopped.

This study reveals significant dissatisfaction among nurses regarding salary, training, and the lack of recreational and daycare facilities. Addressing these issues is crucial for improving nurse satisfaction and patient care outcomes. Tailored approaches, including increased staff and reduced favoritism, are recommended to enhance the work environment.