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Related Concept Videos

Therapeutic Communication01:30

Therapeutic Communication

4.4K
Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
7.8K
Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

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Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
1.8K
Communication01:28

Communication

5.5K
Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
5.5K
Role of Communication in the Nursing Process III: Evaluation and Documentation01:08

Role of Communication in the Nursing Process III: Evaluation and Documentation

1.3K
A successful patient outcome depends mainly on the evaluation stage of the nursing process. Evaluation determines effectiveness by reviewing what was done previously after the completion of nursing interventions. Every time a healthcare professional steps in or administers treatment, they must reassess or evaluate the action to ensure the intended result. During the evaluation phase, there are three probable patient outcomes:
1.3K

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E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
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Implementation and Evaluation of a Therapeutic Communication Educational Program for Nurses: Protocol for a Mixed

Krista Hoek1, Louise Suur1, Monique van Velzen1

  • 1Department of Anaesthesiology, Leids Universitair Medisch Centrum, Leiden, The Netherlands.

JMIR Research Protocols
|June 12, 2025
PubMed
Summary

This study evaluates a blended therapeutic communication training program for nurses, using virtual reality and e-learning to improve patient care. The findings will assess the training

Keywords:
analysise-learningeducational programemergency treatmenthospital admissionimplementationmedical educationmixed methodnursingnursing programpainpatient-centered careperiprocedural anxietyprotocolqualitativequantitativerapportstudy protocoltherapeutictherapeutic communicationtraining programwell-being

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Area of Science:

  • Nursing Education
  • Healthcare Communication
  • Patient Experience

Background:

  • Hospital admission causes patient stress and anxiety.
  • Patient-centered care requires understanding patient experiences.
  • Effective communication skills training is essential for healthcare professionals.

Purpose of the Study:

  • To evaluate a blended therapeutic communication training program for nurses.
  • To enhance nurses' communication skills for improved patient care.
  • To assess the feasibility and acceptance of this training in acute care settings.

Main Methods:

  • A blended learning approach combining e-learning, virtual reality patient-embodied experiences, and didactic training.
  • Utilizing a convergent mixed-methods design with qualitative (interviews, fieldwork) and quantitative (questionnaires) data.
  • Applying the Kirkpatrick model for training evaluation.

Main Results:

  • Study commencement and data collection occurred between April and December 2024.
  • Institutional and committee permissions were obtained in February 2024.
  • Data collection is complete, with analysis pending.

Conclusions:

  • The study will provide insights into the effectiveness of therapeutic communication training for nurses in acute admission wards.
  • Results will inform the implementation of such training in the Netherlands.
  • The training aims to improve patient care by enhancing nurse communication.