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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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A Systems-Based Framework for Integrating Health Equity and Patient Safety.

Jeannette Tsuei, Julia I Bandini, Angela D Thomas

    Joint Commission Journal on Quality and Patient Safety
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    Patient safety equity measurement is underdeveloped, particularly for minority groups facing higher harm rates. This study introduces a maturity framework to help health systems assess and improve patient safety equity.

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    Area of Science:

    • Health Services Research
    • Patient Safety
    • Health Equity

    Background:

    • Patient safety equity measurement is underdeveloped, despite documented disparities in healthcare access and quality.
    • Minority patients, including Black patients, experience higher rates of preventable harm, such as hospital-acquired infections and medication errors.
    • Existing health disparity tools are insufficient for evaluating patient safety events and processes.

    Purpose of the Study:

    • To identify health system-level measures for patient safety equity.
    • To develop a preliminary maturity framework for health systems to assess and integrate patient safety equity.
    • To address the critical gap in measuring and addressing safety disparities.

    Main Methods:

    • Literature review conducted from January 2023 to December 2023.
    • Expert panel engagement with eight subject matter experts.
    • Development of a preliminary maturity framework based on literature and expert feedback.

    Main Results:

    • Several tools exist for broader health equity measurement, but few specifically target patient safety.
    • A preliminary maturity framework with three levels (fundamental, intermediate, advanced) and six domains was developed.
    • The framework domains include data collection, validation, analysis, communication, addressing equity gaps, and organizational culture.

    Conclusions:

    • A structured approach is needed to systematically measure and improve patient safety equity.
    • The proposed framework provides a stepwise guide for health systems to advance their patient safety equity initiatives.
    • Further development and validation of the framework are necessary to support health systems in reducing preventable harm for all patient populations.