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Essential Design Principles for a Family Digital Mental Health Intervention: A Delphi Study
Ellen T Welsh1, Zoe C G Cloud1, James H Boyd2
1The Bouverie Centre, School of Psychology and Public Health, La Trobe University, Brunswick, Victoria, Australia.
Digital interventions can enhance family mental health. Key principles for user engagement in digital mental health interventions (DMHIs) include informed choice, privacy, accessibility, and support.
Area of Science:
- Family Therapy
- Digital Mental Health
- Human-Computer Interaction
Background:
- Systemic family therapy focuses on relational health to improve family well-being.
- Digital interventions for family mental health remain largely underexplored.
- Understanding user engagement is crucial for developing effective digital mental health interventions (DMHIs).
Purpose of the Study:
- To identify core principles facilitating end-user acceptability and engagement with family-focused digital mental health interventions.
- To explore key factors, barriers, and risks influencing family engagement with DMHIs.
Main Methods:
- A modified Delphi study was employed.
- 18 participants (consumers, family therapists, digital mental health professionals) completed two rounds of online questionnaires.
- Consensus was reached on essential factors for DMHI design.
Main Results:
- Agreement was achieved on 23 essential factors for family DMHI engagement.
- These factors were categorized under four design principles: informed choice, anonymity and privacy, accessibility, and support and connection.
- Findings highlight specific considerations for family-centered digital interventions.
Conclusions:
- The study identified critical design principles for enhancing family engagement in digital mental health interventions.
- These principles are vital for the successful development and implementation of family DMHIs.
- Implications extend to the design of both family-focused and individually focused DMHIs.
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