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Older Patient Preferences, Comfort, and Challenges With Telemedicine Physician Visits
Jennifer Meddings1,2,3,4, Jason M Engle2, David Ratz3
1Medicine Service, Veterans Affairs Ann Arbor Healthcare System, Ann Arbor, Michigan, USA.
Older adults are increasingly comfortable using virtual visit technologies for healthcare. This technology offers a convenient and accessible option for many seniors seeking medical consultations.
Area of Science:
- Gerontology
- Health Informatics
- Human-Computer Interaction
Background:
- The rapid integration of digital health tools has transformed healthcare delivery.
- Older adults represent a growing demographic with unique healthcare needs and technology adoption patterns.
Purpose of the Study:
- To assess the comfort levels of older adults with virtual visit technologies.
- To identify factors influencing the adoption and usability of telehealth services among the elderly population.
Main Methods:
- A survey-based approach was employed to gather data from a diverse group of older adults.
- Quantitative analysis was used to determine comfort levels and correlate them with demographic and technological factors.
Main Results:
- A significant proportion of older adults reported moderate to high comfort levels with virtual visits.
- Factors such as prior technology experience and perceived usefulness positively correlated with comfort.
Conclusions:
- Virtual visit technologies are a viable and increasingly accepted modality for healthcare among older adults.
- Future interventions should focus on enhancing digital literacy and addressing specific barriers to optimize telehealth accessibility for seniors.
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