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Analysing the Association Between User Perceptions and Usage Patterns of Digital Personalised Care Platforms Using
Omid Pournik1, Teesta Mukherjee1, Saadullah Farooq Abbasi1
1Department of Electronic, Electrical and Systems Engineering, University of Birmingham, Edgbaston, Birmingham B15 2TT, UK.
User perceptions significantly influence digital health platform adoption. Factors like usability and performance expectancy are key to enhancing user engagement and optimizing technology use in healthcare settings.
Area of Science:
- Digital Health
- Health Informatics
- Technology Acceptance Models
Background:
- Digital personalized care platforms are increasingly vital in healthcare delivery.
- Understanding user adoption is crucial for the success of health technologies.
- The extended Unified Theory of Acceptance and Use of Technology (UTAUT) provides a framework for evaluating technology adoption.
Purpose of the Study:
- To investigate the relationship between user perceptions and actual usage of the ADLIFE Digital Personalized Care Platform.
- To identify key factors influencing the adoption and engagement with digital health solutions among healthcare professionals and patients.
- To assess the applicability of the extended UTAUT model in the context of a digital personalized care platform.
Main Methods:
- Data collection from healthcare professionals and patients/informal caregivers across multiple pilot sites.
- Utilized the extended Unified Theory of Acceptance and Use of Technology (UTAUT) model to measure user perceptions.
- Analyzed correlations between UTAUT constructs (e.g., usability, performance expectancy, technology anxiety) and platform usage metrics.
Main Results:
- Significant correlations were identified between usability factors and platform usage.
- Performance expectancy and technology anxiety were found to be significant predictors of platform adoption.
- User perceptions strongly influenced actual usage patterns, highlighting the importance of user experience.
Conclusions:
- User-centered design and robust support systems are critical for optimizing digital health platforms.
- Addressing usability and performance expectations can enhance user engagement and adoption of digital health tools.
- Findings provide actionable insights for improving the design and implementation of personalized digital care solutions.
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