Let's Talk About the Elephant in the Room: A Psychological Safety Climate Intervention Among Nursing Teams-A
Pamela Mazzocato1,2, Jenny Del Villar Pérez1, Karin Herber2
1Department of Learning, Informatics, Management and Ethics, Medical Management Centre, Karolinska Institutet, Stockholm, Sweden.
Aim:
To explore how a staff and managers experienced a multi-component and multi-level intervention to influence the psychological safety climate within nursing teams.
Design:
Qualitative, to explore the experiences of registered nurses, licensed practical nurses, and managers in a Swedish hospital.
Methods:
Four focus group discussions were conducted in March 2023 with staff and managers (n = 20). A deductive thematic analysis was conducted, guided by a theoretical model of psychological safety, to examine work climate perceptions and antecedent conditions. An inductive approach was used to explore how participants experienced the intervention.
Results:
Participants experienced a shift from a blame-oriented to a more psychologically safe work climate. These developments were enabled by enhanced self-awareness, more supportive interpersonal dynamics, and leaders adopting a more accessible and vulnerable role. The intervention created a safe space to reflect on team dynamics.
Conclusion:
Sustained efforts that integrate self-awareness, interpersonal dynamics, and managerial support are important to intentionally develop psychological safety. The creation of safe spaces can serve as a first step to confront unaddressed group beliefs.
Implications For The Profession And/Or Patient Care:
Interventions aimed at improving psychology safety can have positive effects if they focus on developing individual trust and vulnerability, targeting group dynamics, and including leaders.
Impact:
Problem addressed: Inadequate psychological safety among nursing teams, hindering effective collaboration.
Main Findings:
By changing work conditions, the intervention led to improved perceived psychological safety. Research impact: Creating conditions for psychological safety can improve how teams function.
Reporting Method:
COREQ-checklist.
Patient Or Public Contribution:
No PPI patient or public contribution.
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