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Artificial intelligence compared with traditional methods of generating dermatology consultation letters: a pilot
Faiq Farooq1, Hywel Cooper1, Alexa Shipman1
1Department of Dermatology, Portsmouth Hospitals University NHS Trust, Portsmouth, UK.
Artificial intelligence (AI) platforms like ChatGPT and Heidi significantly outperform traditional methods in generating dermatology clinic letters for accuracy and speed. Heidi offers reliable performance, while ChatGPT shows higher accuracy but readability challenges remain.
Area of Science:
- Medical Informatics
- Artificial Intelligence in Healthcare
- Dermatology Clinical Documentation
Background:
- Traditional clinician-secretary methods for generating dermatology clinic letters are time-consuming and can lack accuracy.
- Emerging artificial intelligence (AI) platforms offer potential for improving efficiency and accuracy in clinical documentation.
Purpose of the Study:
- To compare the accuracy, readability, and efficiency of AI-generated (ChatGPT, Heidi) versus traditional dermatology clinic letters.
- To evaluate AI platforms in a simulated clinical setting against established clinician-secretary methods.
Main Methods:
- Four scripted dermatological cases were used to generate clinic letters via traditional dictation/transcription, ChatGPT, and Heidi.
- Letters were assessed by senior dermatologists for accuracy, relevance, satisfaction, readability (Flesch Reading Ease), and time efficiency.
Main Results:
- AI platforms demonstrated superior accuracy and time efficiency over traditional methods.
- ChatGPT yielded highest accuracy (92.6%) and satisfaction (4.59/5) but had lower readability; Heidi (85% accuracy, 4.34/5 satisfaction) offered structured, efficient output (27 seconds).
- Traditional methods had lowest accuracy (58.81%) and satisfaction (3.52/5) but highest readability (12-15 years).
Conclusions:
- AI platforms significantly enhance accuracy and efficiency in dermatology clinic letter generation.
- Heidi presents a potentially more suitable option for clinical integration due to consistent performance and reliability.
- Further research is needed to address AI readability, data security, and real-world clinical workflow implications.
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