Description of Managers' Competencies in Diversity, Equity, and Inclusion: A Scoping Review

Area of Science:

• Organizational Psychology
• Human Resource Management
• Workplace Inclusion Studies

Background:

• Organizations increasingly adopt diverse workforces, necessitating effective diversity, equity, and inclusion (DEI) strategies.
• Optimal accommodation for employees returning from disability requires a focus on multifaceted realities.
• Managerial roles in implementing DEI initiatives are critical but underexplored.

Purpose of the Study:

• To identify and outline the essential competencies for managers in upholding DEI principles.
• To provide a comprehensive overview of skills required for effective DEI implementation.
• To address the gap in understanding managerial competencies for fostering inclusive work environments.

Main Methods:

• A systematic scoping review was conducted.
• Information was gathered and analyzed from 21 relevant manuscripts.
• A five-step systematic process was followed for data collection and analysis.

Main Results:

• Seven core competencies and 28 sub-competencies for managers were identified.
• Key competencies include effective communication, conflict management, and self-awareness regarding DEI.
• Managers must act as role models, facilitate individual potential, and foster belonging.

Conclusions:

• Managers are pivotal in creating inclusive environments and ensuring fair accommodations for employees returning to work.
• The identified competencies provide a framework for developing managerial skills in DEI.
• This research lays the groundwork for future studies on managerial practices in diversity, equity, and inclusion.