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Optimizing NP and PA roles to improve care access in an academic medical center: An organizational case study

Chris Ferron1, Wendy Franklin, Hope Sellars

  • 1At the University of Tennessee Medical Center in Knoxville, TN, Chris Ferron is director of advanced practice, Wendy Franklin is an advanced practice nurse, Hope Sellars is an NP, James Shamiyeh is executive vice president and chief operating officer, and Sandy Leake is senior vice president and chief nursing officer. At SullivanCotter, Inc., in Chicago, IL, Lacey Buckler is consulting principal, Jaime Lough is managing consultant, Amy Noecker is managing principal, and Zachary Hartsell is managing principal. Zachary Hartsell is a member of the JAAPA editorial board and a JAAPA clinical editor. The authors have disclosed no other potential conflicts of interest, financial or otherwise, although SullivanCotter was engaged in a consulting relationship with the University of Tennessee Medical Center for the duration of this project.

JAAPA : Official Journal of the American Academy of Physician Assistants
|July 29, 2025
PubMed

Keywords:
advanced practice providerscare accesscare modelshealth systems sciencehealthcare costshealthcare service delivery

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