Impact of Patient Navigation on Time to Intervention for Deaf and Hard-of-Hearing Children

Michael M Lindeborg1, Kendyl Naugle2, Michelle A Wong1

  • 1Department of Otolaryngology, University of California, San Francisco, USA.

Insights

A patient navigator significantly speeds up early intervention for deaf and hard-of-hearing (DHH) children. This improves timely enrollment in educational services and medical clearance for hearing devices.

Area of Science:

  • Pediatrics
  • Audiology
  • Public Health

Background:

  • Early identification of pediatric hearing loss is critical for child development.
  • Many deaf and hard-of-hearing (DHH) children miss recommended early intervention timelines.
  • Current enrollment in early intervention by 6 months is only 44.5%.

Purpose of the Study:

  • To evaluate the impact of a patient navigator intervention on the time to intervention for pediatric hearing loss.
  • To assess if a patient navigator can reduce delays in accessing crucial services for DHH children.

Main Methods:

  • A pre-post cohort study was conducted at a tertiary children's hospital.
  • Compared newly-identified DHH children receiving a patient navigator intervention with a pre-intervention cohort.
  • Measured time to early intervention enrollment, medical clearance for amplification, and hearing aid/cochlear implant activation.

Main Results:

  • Children receiving the patient navigator intervention had significantly shorter times to Early Intervention enrollment (36 vs. 77 days) and medical clearance (18 vs. 53 days).
  • The intervention was associated with a higher proportion of children receiving timely medical clearance (81.8% vs. 55.0%) and Early Intervention enrollment (82.9% vs. 57.1%).
  • No differences were observed in time to medical intervention; race, language, or insurance did not correlate with delays.

Conclusions:

  • A patient navigator intervention significantly reduces the time from hearing loss identification to educational intervention and medical clearance.
  • The intervention increases the proportion of DHH children accessing Early Intervention services, aligning with quality milestones.
  • Patient navigators are effective in expediting care for pediatric hearing loss.
Abstract

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