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Perceptions on financial exploitation and technology-based solutions among older adults
Erin L Martinez1, Jung Sim Jun2, Mark Rack3
1Department of Applied Human Sciences, Kansas State University, Manhattan, Kansas, USA.
Older adults face rising financial exploitation. This study found technology knowledge gaps and trust issues hinder protection, especially in rural areas. Interventions need trusted, in-person guidance.
Area of Science:
- Gerontology
- Cybersecurity
- Sociology
Background:
- Financial exploitation of older adults is a growing concern.
- Technology use among seniors presents unique challenges and vulnerabilities.
- Effective interventions are needed to protect this demographic.
Purpose of the Study:
- To explore older adults' perceptions and experiences with technology related to financial exploitation.
- To identify barriers and facilitators to technology adoption and security among seniors.
- To inform the development of targeted interventions against elder financial fraud.
Main Methods:
- Qualitative study involving 40 adults aged 60+.
- Focus groups conducted in both rural and urban settings.
- Thematic analysis of participant experiences and perceptions.
Main Results:
- Key themes: technology knowledge gaps, trust/privacy concerns linked to source credibility, and reactive security measures.
- Urban seniors showed greater tech comfort and advanced protective strategies compared to rural seniors.
- Seniors often rely on informal or untrusted sources for tech information.
Conclusions:
- Interventions should offer in-person, step-by-step guidance from credible institutions.
- Simplifying technical language and promoting proactive security measures are crucial.
- Addressing rural-urban disparities in technology access and literacy is important for elder protection.
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