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Exploring Provider Perceptions and Attitudes toward Copy-Paste and Copy-Forward in Clinical Documentation.

Matthew Hudkins¹, Jeffrey A Gold^2,3, Sky Corby³

¹Division of Pediatric Critical Care, School of Medicine, Oregon Health and Science University, Portland, Oregon, United States.

Applied Clinical Informatics

|August 6, 2025

Summary

This summary is machine-generated.

High use of copy-paste (CP) and copy-forward (CF) in electronic health records (EHRs) improves perceived efficiency but increases documentation errors. Usage and perceptions vary by clinical setting and provider role, necessitating tailored solutions.

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Area of Science:

Health Informatics
Medical Documentation
Electronic Health Records (EHRs)

Background:

Copy-paste (CP) and copy-forward (CF) are prevalent tools in EHR systems, intended to enhance provider efficiency.
However, these tools may contribute to increased documentation burden, note bloat, and potential errors, with limited understanding of provider perceptions.
Provider perspectives on the impact of CP and CF on documentation quality and efficiency remain underexplored.

Purpose of the Study:

To investigate provider perceptions and self-reported usage patterns of CP and CF.
To analyze how these tools affect clinical documentation quality and efficiency across various clinical environments and provider roles.
To understand provider attitudes towards the future use of CP and CF.

Main Methods:

A survey was developed and administered to medical students, trainees, and faculty at a large academic medical center.
The survey collected data on documentation practices, perceived benefits and risks of CP/CF, and future use attitudes.
Quantitative and qualitative analyses were performed on data from 913 respondents.

Main Results:

High utilization of CP (82%) and CF (52%) was reported, with significant variation by clinical environment (e.g., highest in inpatient primary services, lowest in EDs).
Most providers (86%) believed CP/CF improved efficiency, yet a majority acknowledged that these tools worsened documentation errors.
Providers preferred copying their own notes (90% CP, 82% CF) over others' notes (61% CP, 47% CF).

Conclusions:

Self-reported use of CP and CF is high, driven by perceived efficiency gains, despite awareness of associated documentation errors and note bloat.
Usage patterns and perceptions of CP/CF differ across practice environments, indicating a need for nuanced, workflow-specific solutions.
Future interventions should balance documentation quality with efficiency, considering the specific practice environment and provider role.