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Sustained Impact: Long-Term Application of Diagnostic Uncertainty Communication Training
Danielle M McCarthy1, Jethel Hernandez2, Dimitrios Papanagnou3
1Department of Emergency Medicine Northwestern University, Feinberg School of Medicine Chicago Illinois USA.
Emergency medicine residents trained in diagnostic uncertainty communication continue to use these skills years later. The most valued skill is reassuring patients that serious conditions have been ruled out.
Area of Science:
- Medical Education
- Emergency Medicine
- Communication Skills
Background:
- A significant portion of emergency department (ED) patients are discharged without a definitive diagnosis.
- Effective communication of diagnostic uncertainty is crucial for patient understanding and satisfaction.
Purpose of the Study:
- To evaluate the long-term application of diagnostic uncertainty communication skills by emergency medicine residents after a simulation-based mastery learning curriculum.
- To identify the most valued components of the Uncertainty Communication Checklist (UCC) for future training.
Main Methods:
- A survey was administered to 109 residents trained in 2019-2020, assessing current uncertainty encounters and skill utilization.
- Respondents rated the importance of 21 UCC items for future training on a 4-point Likert scale.
Main Results:
- 60% of respondents (65 residents) completed the survey.
- Over 90% encountered diagnostic uncertainty regularly, and 74% frequently applied learned skills.
- The most highly endorsed UCC item (90%) was "Clearly state that either 'life-threatening' or 'dangerous' conditions have not been found."
Conclusions:
- Emergency medicine residents retain and utilize diagnostic uncertainty communication skills effectively long after initial training.
- The core message of ruling out serious conditions is the most critical element for patient communication training.
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